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CISM study material · question 516 of 1000

An organisation measures its learning programme purely by regulatory completion rates. Which three further effects does NIST say must also be measured?

  1. The programme's popularity, its attendance figures and the feedback scores it collects
  2. The programme's alignment to the audit schedule
  3. The programme's effect on workforce capability, attitude and behaviour
  4. The programme's cost, duration and delivery channel
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Answer: C. The programme's effect on workforce capability, attitude and behaviour

SP 800-50r1 states that while laws and policies often set measurable requirements, learning measurement must go beyond simply achieving compliance, and the programme's impact on workforce capabilities, attitude and behavioural changes must also be measured.

Source: NIST SP 800-50 Rev. 1 (NIST) — Sec. 2.4.1 Measurements

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