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CISM study material · question 834 of 1000

An organisation's monitoring surfaces adverse events but nobody can say when one becomes an incident. Which CSF 2.0 prerequisite is missing?

• Incident management

1. An escalation path running from the analyst who is on duty up to the senior management team that owns the budget for the response
2. Defined incident criteria against which adverse events are judged so that an incident can be declared
3. A contract with an external incident response provider that has been retained specifically for that one purpose
4. A designated incident lead appointed for each one of the adverse events that are raised by the monitoring tools

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